Front Office Coordinator - Franklin,TN
If you are a skilled and compassionate Front Office Coordinator looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!
Position: Front Office Coordinator
Company: Medi-Weightloss of Franklin,TN
Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You!
About the Role
Are you passionate about health, organization, and helping others achieve their goals?
Join Medi-Weightloss Franklin, a physician-supervised wellness clinic dedicated to transforming lives through sustainable weight management.
As our Front Office Coordinator, you’ll be the welcoming face of the clinic — greeting patients, managing scheduling, and supporting both our medical team and our patients throughout their journey.
This position is part-time with flexible, staggered hours, perfect for someone who values both purpose and work-life balance.
Why Join Us:
- Rewarding Environment: Help patients improve their health and confidence every day.
- Supportive Team: Collaborate with a friendly, health-focused group of professionals.
- Balanced Schedule: Enjoy staggered hours and shorter Saturdays for great work-life balance.
- Modern Space: Work in a brand-new, beautifully designed clinic in the heart of Franklin.
Your Responsibilities:
Front Desk & Patient Coordination
- Greet patients with warmth and professionalism at every visit.
- Manage phone calls, texts, and online inquiries promptly and courteously.
- Schedule and confirm appointments; maintain accurate EMR records (RxNT).
- Process patient check-ins, payments, and product sales.
- Reconcile end-of-day transactions and maintain organized records.
Patient Education & Sales Support
- Explain the Medi-Weightloss program and visit structure to new patients.
- Clearly review pricing and membership options with accuracy and empathy.
- Convert inbound leads into booked consultations.
- Support providers during checkout and assist with supplement or product purchases.
- Conduct light follow-ups for missed appointments and re-engagement calls.
Administrative & Team Support
- Assist with marketing efforts such as local events, social media updates, and promotions.
- Communicate effectively with providers, MAs, and management to ensure smooth patient flow.
- Maintain HIPAA compliance and uphold confidentiality.
- Keep the reception and retail area tidy and well-stocked.
Qualifications:
- Prior experience in a medical office, med spa, or wellness clinic preferred.
- Excellent communication and multitasking skills.
- Professional, polished, and patient-focused demeanor.
- Comfort discussing program details and promoting wellness services.
- High school diploma or equivalent required; some college preferred.
Schedule & Pay:
- Schedule: Tuesday–Saturday (Mondays Off)
- Early shifts: 7:00 AM or 8:00 AM – 1:00 PM
- Two late shifts: 12:00 PM or 1:00 PM – 5:00 PM or 6:00 PM
- Saturdays: 8:00 AM – 12:00 PM
- Pay: based on experience
Join Our Mission
If you’re compassionate, organized, and love helping others achieve better health, you’ll thrive here.
Join Medi-Weightloss Franklin — The One That Works!
- Department
- Franchise Location
- Role
- Front Office Coordinator
- Locations
- Franklin, TN
- Employment type
- Part-time
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.
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