Medical Operations Manager/ Practice Manager
Join Medi-Weightloss Drexel Hill as our Practice Growth & Patient Experience Coordinator to grow community referrals, elevate patient care, and turn interest into lasting relationships.
Practice Growth & Patient Experience Coordinator
Medi-Weightloss of Drexel Hill
Full-Time
Base salary of $50,000–$55,000, based on experience, plus significant performance-based bonus opportunities
About Us
Medi-Weightloss is a physician-supervised, evidence-based weight loss program known for safe, sustainable results. As a newer clinic in the Drexel Hill area, we are proud to bring our proven approach closer to patients in Drexel Hill and the surrounding communities.
Our mission is to be the trusted weight loss and wellness specialist in the region by helping patients achieve meaningful, lasting change through expert care, accountability, and support. We strive to be the clinic patients choose, return to, and recommend to others, and the practice that physicians, fitness professionals, local businesses, and community partners confidently refer to.
As our Practice Growth & Patient Experience Coordinator, you will play an important role in expanding our visibility in the community, generating and converting new patient interest, and helping deliver a supportive, high-quality patient experience that drives retention, referrals, and long-term loyalty.
Why Join Us
Do meaningful work that helps patients improve their health and wellbeing
Play an important role in growing a newer clinic in the community
See the direct impact of your work on patient growth, retention, referrals, reviews, and clinic success
Work with a supportive, physician-led team that values professionalism, empathy, and results
Position Summary
We are seeking a compassionate, organized, and results-driven Practice Growth & Patient Experience Coordinator to help grow the clinic and support a high-quality patient experience.
This role connects community outreach, patient outreach, local marketing, lead follow-up, and in-clinic patient experience into one goal: building awareness, generating leads, converting them into patients, and supporting retention, referrals, and positive reviews.
This is a full-time position. The clinic is open 22 hours per week, and the remaining work hours are spent on community outreach, patient follow-up, marketing, and relationship-building. Those non-clinic hours are flexible and may be worked before or after clinic hours or on days the clinic is closed.
Key Responsibilities
Build awareness and relationships in the local community to generate referrals and new patient leads
Follow up with prospective, current, and inactive patients to support conversion and retention
Create a warm, welcoming, and professional patient experience in the clinic
Support local marketing efforts, including social media, events, testimonials, and in-office materials
Help strengthen the clinic’s reputation through exceptional service, positive reviews, and word-of-mouth referrals
Schedule
This is a full-time, 40-hour per week position.
Current clinic hours are:
Wednesday: 7:00 AM – 1:00 PM
Thursday: 1:00 PM – 7:00 PM
Friday: 7:00 AM – 1:00 PM
Saturday: 8:00 AM – 12:00 PM
The remaining hours are used for outreach, follow-up, marketing, and business development activities, with flexibility based on clinic and community needs.
Sample schedule:
Sunday: Off
Monday: Off
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 10:30 AM – 7:30 PM
Friday: 7:00 AM – 4:00 PM
Saturday: 8:00 AM – 12:30 PM
Preferred Qualifications
Experience in healthcare, wellness, patient engagement, sales, outreach, hospitality, or marketing
Strong communication, follow-up, and relationship-building skills
Empathy, professionalism, and a genuine passion for helping people improve their health
Comfortable representing the clinic in the community and contributing to growth
Comfortable with community networking, outreach, and proactive follow-up
Compensation
Base salary of $50,000–$55,000, based on experience, plus significant performance-based bonus opportunities, with strong upside for candidates who excel in growth, retention, and patient experience.
To apply, please submit your resume and a brief note explaining why this role is a good fit for you.
- Department
- Franchise Location
- Role
- Manager
- Locations
- Drexel Hill, PA
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.