Front Office Coordinator
If you are a skilled and compassionate Front Office Coordinator looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!
Ready to Make a Real Impact in People’s Lives?
At Medi-Weightloss, every day brings the opportunity to create positive experiences that help patients thrive. Our front office is often the first impression patients have of our clinic—friendly, professional, and efficient interactions help patients feel welcomed and supported. We’re looking for a reliable, organized, and customer-focused Front Office Coordinator to join our team.
If you enjoy helping people, excel at multitasking, and take pride in running a smooth front-desk operation, we’d love to meet you.
What You’ll Do (Front Desk & Patient Experience)
You will be the primary point of contact for patients and will help ensure every visit starts and ends on a positive note:
Greet patients with warmth and professionalism and manage patient check-in/check-out processes
Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members
Schedule, confirm, and reschedule appointments using the clinic scheduling system
Collect and verify patient information, insurance details, and required forms
Process payments, issue receipts, and handle basic billing tasks
Assist patients with program questions and provide clear guidance on next steps
What You’ll Do (Administrative Support & Operations)
You’ll support clinic operations and help maintain an organized, efficient workspace:
Maintain accurate patient records in the EMR and ensure confidentiality at all times
Manage daily front-desk opening and closing tasks
Coordinate incoming mail, supplies, and basic inventory for front-office needs
Assist with light administrative duties such as filing, data entry, and documentation
Support clinic marketing and patient engagement initiatives when requested
Collaborate with clinical staff to maintain smooth patient flow and timely communications
What We’re Looking For
Must-have strengths:
A positive, professional attitude and genuine desire to help patients feel comfortable
Strong multitasking and organizational skills with attention to detail
Excellent verbal and written communication and phone etiquette
Ability to handle confidential information and follow clinic protocols
Comfort working in a fast-paced, team-oriented environment
Proficiency with computers and willingness to learn EMR and scheduling systems
Bonus skills (not mandatory):
Prior medical office or front-desk experience
Familiarity with insurance verification or basic billing
Experience with customer service in a healthcare or wellness setting
Why Join Medi-Weightloss?
You’ll make a meaningful impact on patient experiences and support their wellness journeys
You’ll work in a supportive, upbeat, mission-driven clinic
You’ll gain experience with healthcare operations and EMR systems
You’ll be part of a growing team with opportunities to grow and take on additional responsibilities
If you’re organized, friendly, and excited to help patients feel welcome and supported, we’d love to talk.
Apply today and help create exceptional patient experiences.
Schedule - Typical part-time schedule with some weekend availability required; specific shifts will be discussed during interview.
Salary - Competitive hourly rate based on experience.
Medi-Weightloss is an equal opportunity employer committed to diversity and inclusion.
- Department
- Franchise Location
- Role
- Front Office Coordinator
- Locations
- Livingston, NJ, Randolph, NJ, Wayne, NJ
- Employment type
- Full-time
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.