Front Desk Receptionist
If you are a skilled and compassionate Front Desk Receptionist looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!
Position: Front Desk Receptionist
Reports to: Clinic Manager
Position Overview
The Receptionist works under the direct supervision of the Clinic Manager. The environment is fast-paced and the position is multifaceted. This position is always patient facing and excellent customer service is crucial.
Essential Job Functions
Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
Use a multi-line phone system to answer and appropriately route all incoming calls. Monitor phone line, text messages and fax communications.
Uses the EMR to check in/out all patient visits. Collect account receivable balances.
Conducts follow up calls to patients to discuss the patient’s progress and address any concerns
Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member
Participates in clinic marketing efforts and provides ongoing support to promote clinic profitability and success
Administrative Job Functions
Filing patient records in a timely manner
Accurately and securely maintain all financials for services rendered and products sold
Responsible for verifying the accuracy of the daily receipts and developing a “daily batch” to be submitted to the Clinic Manager
Assist with daily monitoring of inventory levels of all clinical and office supplies
Trains additional staff on daily procedures when requested by the office manager and/or physician
Other Skills/Abilities:
Motivational skills
Must be able to multi-task, apply critical thinking skills, and provide highest level of customer service at all levels of the operation
Interpersonal / human relations skills
Ability to maintain confidentiality
Ability to work with as part of the clinic team and corporate structure
- Department
- Franchise Location
- Locations
- Winter Park, FL
- Employment type
- Full-time
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.