Clinic Manager
If you are a skilled and compassionate Clinic Manager looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!
Position: Clinic Manager
Reports to: Regional Manager and Director of Operations
About the Role
As the manager of a Medi-Weightloss clinic, you will oversee the implementation and administration of all policies and procedures of the clinic including: clinical, financial, operational, personnel, and administrative. The environment is fast-paced and the position is multi-faceted. The Manager must be able to provide the highest level of customer service at all levels of the operation while meeting or exceeding clinic sales and goals as set by the company.
Essential Job Functions
Managerial:
Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
Maintain operation standards according to the company’s defined KPI (Key Performance Indicators) benchmarks.
Coach staff on performance and professional development holding all employees to the highest standards of operational excellence.
Lead weekly meetings with clinic staff to ensure goal achievement, continuous training and franchise consistency.
Utilizing a “hands on“ approach in upholding company policies and standards regarding clinic operations, cleanliness and staff duties.
Pay close attention to detail, be well organized, be able to multitask, prioritize responsibilities and have the flexibility to work a variety of roles to ensure the job is done in a timely manner.
Identifies any issues or problems regarding clinical/operational policies, service levels rendered or personnel; develop and implement any appropriate corrections, adjustments and solutions
Always thinking on a “Proactive” vs “Reactive” level
Administrative:
General Office responsibilities: Executes daily Opening / Closing procedures, collection & data entry of patient registration paperwork, patient scheduling, knowledge of verification of benefits, EMR reports, cash handling, product sales, product inventory, and banking.
Telephone handling: Using the company approved telephone script, schedule appointments and communicate with patients.
Consultation: through individual consultations, present the company services and onboard new patients daily.
Conducts follow up calls to patients to discuss the patient’s progress and address any missed appointments.
Clinical:
Obtains a patient's vitals, ECG, injection administration and Phlebotomy (this can be taught if it is not a current skill set of yours)
Counsel patients on their progress and diet during weekly visits
Documents patient progress notes in the patient chart and/or EMR
Performs other clinical duties as required
- Department
- Franchise Location
- Role
- Manager
- Locations
- Orlando, FL
- Employment type
- Full-time
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.